Data-Driven Marketing & CRM Consultant
Hey, I’m Serene, a Marketing & Automation Specialist passionate about driving business growth through CRM solutions, email marketing, and workflow automation. I help businesses enhance customer journeys, improve engagement, and boost conversions with data-driven strategies. Let’s turn your marketing into a seamless, high-performing system!
Chic, Clever And One Step Ahead
About SD
Hey, I’m Serene! I’m a Marketing & Automation Specialist with a strong passion for helping businesses grow through smart, data-driven strategies. With expertise in CRM solutions, email marketing, and workflow automation, I specialize in optimizing customer journeys to enhance engagement and drive higher conversions.
I specialize in building seamless marketing systems—automating email workflows, refining lead nurturing, and integrating CRM tools to help businesses connect efficiently. Through automation and analytics, I streamline processes, personalize outreach, and maximize marketing ROI.
What I Do
Email Marketing & Automation
I create high-converting email campaigns that go beyond just landing in inboxes. From email automation workflows to personalized email marketing, I help businesses increase engagement, nurture leads, and boost conversions. Whether it’s drip campaigns, newsletters, or transactional emails, I ensure your message reaches the right audience at the right time.
Data-Driven Marketing
Guesswork isn’t my style. I turn marketing analytics and consumer insights into high-impact strategies that drive real results. From A/B testing and conversion rate optimization (CRO) to tracking customer behavior trends, I make sure every campaign is data-backed, optimized, and built to convert.
Content Marketing
Words have power, and I make them work for you. I craft engaging, value-driven content that not only reflects your brand but also attracts, educates, and converts your audience. From SEO-optimized blog posts to high-converting email newsletters and scroll-stopping social media content, I create strategies that boost visibility, engagement, and trust.
Customer Experience & CRM Strategy
I specialize in helping businesses in the hospitality industry streamline customer interactions, improve retention, and optimize CRM systems. With experience managing over 40 clients, my approach ensures that businesses don’t just attract clients they build lasting relationships that drive repeat business and foster loyalty.
